This Cookie and Device-Storage Policy explains how CCBot and CCBot Mobile access, store, and process information on your terminal equipment (browser or mobile device) in accordance with the ePrivacy Directive (Directive 2002/58/EC) and Greek Law 3471/2006.
EU rules apply not only to traditional web cookies, but also to local storage, SDK identifiers, cached conversation states, and mobile local caching. We treat browser-side storage, app-side offline caching, and non-essential telemetry as distinct device-access operations that require either strict technical necessity or your explicit consent.
Device-Storage Disclosure Table
| Category | Purpose | Legal Basis | Lifetime | Default Setting |
|---|---|---|---|---|
| Strictly necessary session token | Maintain the current chat or navigation session; prevent basic abuse. | Necessary for the requested service and/or contract performance. | Session | On by default |
| Accessibility preference storage | Remember font, contrast, language, and accessibility choices. | Necessary where the user requests the feature. | 6 months | On by default |
| Consent preference record | Store cookie, consent, and optional-feature choices. | Legal compliance and proof of consent status. | 12 months | On by default |
| Authenticated login token | Keep signed-in users authenticated. | Necessary for requested account feature. | Session or up to 30 days if "remember me" is offered. | On only for signed-in users |
| Optional analytics cookie or SDK identifier | Measure use and improve the service. | Consent | 13 months maximum | Off until consent is given |
| Optional saved-history flag | Enable persistent memory/history. | Contract or consent, depending on design. | Until disabled or account deletion | Off unless the user enables it |
| Push notification token | Send user-requested alerts or reminders. | Consent / device permission. | Until withdrawn or app uninstall | Off until permission is given |
| Offline cache | Improve performance and continuity in mobile app. | Necessary for requested app functionality if limited to core caching; otherwise consent for non-essential retention. | Session to 30 days inactivity | Minimal cache only |
How to manage your choices
You can adjust your cookie preferences at any time through our in-Service cookie consent banner, your web browser settings, or CCBot Mobile app permission panels. Deleting cookies or clearing local storage will reset your preferences and sign you out of any authenticated sessions.